DevelopersForum AddictPosts: 2061

DevelopersForum AddictPosts: 2061
Location:

How to start
« Reply #2 on: April 16, 2006, 06:52:27 PM »
Download and install the game. Yes, there are people that show up here and think they can magically just play telepathically or something... Check the system requirements and if you meet them, goto the download page and get the installer file specific to your OS. (about 1/4 GB) If you choose to download via BitTorrent, you'll need to use a BitTorrent client to do so. If you choose to download from one of the mirrors a download manager is recommended, but not required. Run the file after it fully downloads, and it will install the game. Run the updater directly afterwards, like it recommends. If you're behind a firewall, router, or proxy read down on how to set things up correctly. Create a new game account at the registration page and that should be it.
Read the notices and stickies. There's an entire special forum setup for news and notices, so please read it. Every specialized forum also has its own set of stickies with the main information you'll need. 99.99% of the time, everything you need to know is in there. Please read them.
Search first. Use the function of these forums before posting any new threads. Your problem probably isn't new. Also, please note that there are six tech help forums. Please look in the one applicable to your problem. (If you have a MAC, ask in the MAC forums, etc.)
« Last Edit: April 22, 2006, 11:04:29 PM by Karyuu »
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DaveG
DevelopersForum AddictPosts: 2061
Location:

Standard troubleshooting
« Reply #3 on: April 16, 2006, 06:55:56 PM »
Run the updater
Update your graphics card's drivers
Try switching to windowed/fullscreen mode
Turn on/off the vertex buffer
Disable/enable sound
Try changing GUI skins
If all else fails, try reinstalling the game(4-7 are done via the setup program)To update your drivers, goto your graphics card company's website and download them from there. Do not use the drivers that came with Windows. They're garbage.If you do resort to reinstalling, first uninstall the old one remembering to back up any logs, screenshots, quest notes in the data folder, and options in data/options you may want.There is also a known fixes sticky in the bugs forum that you should check. If you none of these help you, feel free to post here and ask for help.So, you got an "access violation" at some big number, good for you. Collect them all and maybe you'll win a prize. Search the forum for that number, and see if you can find something. However, more often than not, the number is useless. Ask us for help, and we'll try to find out what's doing it.
« Last Edit: November 02, 2006, 10:08:30 PM by Karyuu »
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DaveG
DevelopersForum AddictPosts: 2061
Location:

Firewalls, routers, and proxies
« Reply #4 on: April 16, 2006, 07:17:33 PM »
If you connect through anything, make sure the game is not being blocked by it.Server name: LaanxHosted by: FragneticsURL: laanx.fragnetics.comPort: UDP 7777You need to allow the client to use bidirectional UDP on that port, to that server. (you do not need to accept any new incoming connections) The specifics of configuring each firewall/router/proxy varies based on maker/configuration/etc. Please read your manual and learn how to use your system. If you create a mapped link to the server, you'll need to edit your data/servers.xml to point to your router/proxy.The updater should work through a router without any additional changes, and can be configured to use a standard HTTP proxy via its options.
« Last Edit: July 29, 2006, 02:35:24 PM by DaveG »
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Karyuu
Forum LegendPosts: 9362Location: Yesterday, today, tomorrow.

Trouble with Verification Emails?
« Reply #5 on: July 07, 2006, 09:52:39 PM »
Remember that to log into the game client, you must register an account. If you are not receiving the account verification emails, here are a few possible reasons:
You have not waited long enough - the email may take between a few seconds and 24 hours to arrive.
Your email provider filtered it into your Spam / Junk Mail folders - be sure to check these.
Your emal provider simply does not work for this registration - please try using another email address. There are many free providers that require less than a minute of your time to sign up.There may also be a problem with the server that refuses new registrations - this may happen when Laanx is down for a few days. Be sure to check the server status along with all the above.If you are having problems with the actual verification link in the email, try doing a manual copy and paste of the URL into your browser window, instead of clicking on it. Very often clicking on the link only copies part of the URL into the browser and the actual verification code gets left off. Thus if you are receiving a "This account has not be